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Terms & Conditions

 Conditions of Online Shopping at MasalaExpress

1. General

1.1 The general conditions are applicable to all agreements regarding online orders between masalaexpress.biz, hereinafter MasalaExpress, and the customer. Unless otherwise agreed, the general applicability of other terms are excluded.

1.2 MasalaExpress has the right at all times these terms and the content of its website to change

1.3 If there are situations / problems that are not explicitly described in these terms, then in all fairness MasalaExpress is trying to solve it.

1.4 All prices are in euros and include VAT but exclude shipping costs.

1.5 The prices of goods on the web site listed, are subject to change for any reason whatsoever.

1.6 Special offers are only valid while supplies last and during the designated period.

1.7 Although MasalaExpress does his best to keep the website updated as much as possible to keep, it can happen that an item is (temporarily) no longer available. In this case we get back on.

1.8 Because each computer and monitor is different, the colors shown on the website differ slightly from reality. Also, color differences associated with different dye lots of materials.

2. Order / payment

2.1 After placing an order you will receive an email with an order summary and total cost.

2.2 MasalaExpress always reserves the right to an order for own reasons to refuse.

2.3 MasalaExpress reserves the right to deliver an order incomplete under unforeseen circumstances. The customer will be informed by MasalaExpress by email as soon as possible. The customer is obliged only to price to pay for products delivered by MasalaExpress.

2.4 The customer for the products ordered via the website in the confirmation email stated price payable, except in cases of apparent move / typos. Obvious errors in the confirmation email after shipment can also be corrected by a mail to MasalaExpress.

2.5 The price stated in the confirmation email will be binding

2.6 Payment is made via the payment methods offered on the website. All orders must be paid by the customer, according to the method chosen by the customer.

2.7 The customer has the duty to report inaccuracies in information provided or referred immediately to MasalaExpress.

3. Delivery of products ordered

3.1 MasalaExpress spends on home delivery to TNT.

3.2 The risk during transport of the products ordered by the customer for MasalaExpress. At the time of delivery of the products, or when reasonably be regarded as delivery, the risk of the product to the customer, the liability Conservatists MasalaExpress not legally be excluded.

3.3 Orders that the customer placed Monday through Friday, in principle, and if available, within 1 working day MasalaExpress will offer it to a carrier.

3.4 Exceeding of the delivery, the consumer has no right to compensation.

3.5 The delivery address is the address that the confirmation email by MasalaExpress is indicated.

3.6 In the event of bankruptcy, moratorium or receivership, the claims of MasalaExpress and obligations of the customer across MasalaExpress is immediately due and payable.

4. Complaints

4.1 MasalaExpress is committed to delivering a perfect product. If the item does not meet your expectations, then within two days of receipt of the item, please contact MasalaExpress via orders@MasalaExpress.biz. MasalaExpress will try to solve the problem as soon as possible.

4.2 If a product is see not to comply with the agreement, MasalaExpress will choose to have the product returned and replaced by a new product or to refund the invoice value.

4.3 This warranty is void if the item is used and / or opened, or you have tried to repair the defect, or that the article and / or the original packaging is damaged, which caused the damage is not due to careless act by MasalaExpress

4.4 If the customer has made payments at the time he / she has withdrawn from the agreement with MasalaExpress, MasalaExpress will reimburse the customer such payments within thirty (30) days after the customer returned the products and is received by MasalaExpress.

4.5 MasalaExpress reserves the right to return or returned products or to take only part of the amount already paid when it is suspected that the products has been opened, used or fault of the customer (other than MasalaExpress or supplier of the product) has damaged it.

5. Other

5.1 Communication between the client and MasalaExpress, done via e-mail. MasalaExpress saved version of the relevant communication as proof thereof, subject to proof by the customer. If communication failure or delay is due to receive delivery and / or accessibility issues related to the mailbox of the customer, this is at risk of the latter.

5.2 MasalaExpress sets the terms and conditions before entering into the contract available to the customer. The customer is responsible for storing and printing of the terms and agreement.

5.3 MasalaExpress states through the website include the following information:

name, address and registration with the Chamber of Commerce

The main features of the products the price of products including all taxes

5.4 MasalaExpress seeks information on the website as accurate, complete and clear as possible to stand. Products, however slightly from the pictures posted on the website.

5.5 The customer declares to have read the privacy policies of MasalaExpress and states to agree to the described processing of his / her personal data.

6. Liability

6.1 The client is obliged to return the delivered defective goods immediately upon receipt. Any defects must be submitted within two (2) days after receipt in writing and motivated to MasalaExpress to report.

6.2 If it is demonstrated that the products do not meet the agreement, has the MasalaExpress choose the products on their return to replace new products or the invoice price minus shipping costs to refund.

6.3 MasalaExpress is not liable for failure or inadequate performance of the website, the telecommunications infrastructure and / or other errors in the communication or possible consequences.

6.4 MasalaExpress can not be held liable for any damage, physical, material or immaterial, which would result in malfunction or misuse of the products sold through MasalaExpress.

6.5 MasalaExpress accepts no liability for damages of any kind resulting from this web site and / or decisions based on information from this site.

6.6 for the faulty or delayed transmission of ordering information and reports resulting from the use of the Internet or any other means of communication between consumers and MasalaExpress, or between MasalaExpress and others, to the extent relating to the relationship between consumer and MasalaExpress, MasalaExpress is not liable.

7. Exclusion precedent

Where MasalaExpress during any period of time whether or not deviate from these terms and conditions are accepted, will not prejudice their right to demand immediate and strict compliance with these terms and conditions. The consumer may not assert any right under these conditions to MasalaExpress.

8. Intellectual property

8.1 Notwithstanding the other provisions in these general terms and conditions, MasalaExpress has the rights and powers that MasalaExpress is entitled under the Copyright Act.

8.2 All bills MasalaExpress, at any stage, remain the intellectual property of MasalaExpress

8.3 Intellectual property rights pertaining to the MasalaExpress products delivered by consumers fully and unconditionally respected.

8.4 The consumer may not change things to make, unless the nature of the provided otherwise or otherwise agreed in writing.

8.5 in the framework of the agreement by any MasalaExpress created designs, sketches, drawings, films, software and other materials or (electronic) shall remain the property of MasalaExpress, whether to consumers or others were made available, unless otherwise agreed by MasalaExpress

8.6 All necessary documents, such as designs, sketches, drawings and films, software (electronic) data files, etc., are intended solely for the consumer use and may pass through him without prior permission of MasalaExpress be reproduced, published or disclosed to third parties, unless the nature of the documents provided dictates otherwise.

8.7 MasalaExpress reserves the right due to the execution of the work increase knowledge for other purposes, provided that no confidential information to third parties.

9. Force Majeure

Without prejudice to its other rights, has MasalaExpress case of force majeure the right, at its option, the execution of an order to suspend or terminate the contract without judicial intervention, by informing the client in writing to parts and without MasalaExpress liable for any compensation.

10. Ownership

MasalaExpress retains full ownership of the delivered until the purchase price is paid in full.

11. Final Determination

Dutch law applies to all offers and agreements. All disputes in connection with or related to the contract governed by these terms arise, shall be settled by the competent court in Amsterdam, except those belonging to the competence of a magistrate and subject to appeal.

The terms and conditions are effective from Mar 01, 2013. © 2013, www.masalaexpress.biz