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Ordering & Payment

 Ordering at masalaexpress.biz is quite simple with just few steps:

  • Search the articles and add them to shoping cart
  • Register yourself or login
  • Confirm the payment method
  • Check your order and approve it

Checking out

The url will change from “http” to “https” at www.masalaexpress.biz to ensure secure transaction and is encrypted with 256-bit encryption.”

There are three possible methods for checking out your shopping cart. You can:

  • Check out as guest (no sign up is required, just fill in your name and address details and you’ll be taken to the payment page)

  • Login, if you are already registered with masalaexpress.biz, or register yourself as a new user by following on-screen instruction. If you sign in to our site, you would be able to see your purchase, payment and order status and history.

  • Login with PayPal, if you already have a PayPal account. In this method, you don’t need a separate login with masalaexpress.biz

Depending upon your order amount, shipping is automatically calculated and shown on your screen. For information about shipping rates, please look into our Shipping and Return section.

The iDeal and Mister Cash payment methods is enabled via CardGate Plus B.V. The Credit Card payment is supported by PayPal. Bank Transfer is supported by internet banking portal of your own bank. Please note, we DO NOT charge you any credit card or iDeal processing fee.

After clicking “Place Order”, you will be taken to a secure environment of the respective payment gateway.You will automatically return to our site once the order is completed.

If you have chosen to use PayPal, you will redirect you to the PayPal portal, where you can either directly enter your credit card details by selecting “Geen PayPal-rekening? Betalen met uw creditcard als PayPal-gast” (i.e. no PayPal account) or to login using your existing PayPal account. .

If you choose Bank Transfer, you are shown the bank account details to transfer the order amount in accordance with your order confirmation email. 

For each order you will receive a e-mail confirmation with all order details. Apart from this we will send you your invoice separately along with your tracking number, once the order is shipped. You can always check your order status online by logging in your account. 

For any queries email to orders@masalaexpress.biz

Reorder

If you look at your order history by logging into your account on masalaexpress.biz, you will notice an option for “Reorder”. This is a brilliant option if you would want to repeat your previous order. Additionally you can add more items by clicking “Continue Shopping” or remove any items by changing the quantity to Zero and clicking on “Update Shopping Cart” or by clicking at the cross sign

Payment Options

You’ll see below options to make payment:

  • iDeal & Mister Cash
  • Credit Card
  • Bank transfer
  • Payment at Store

iDeal

With iDEAL you can do trusted, secure and easy online purchases. You pay in using your trusted Internet banking environment, with specific security methods of your own bankiDEAL is only for customers with a Dutch bank account.

How does iDEAL work?

A few simple steps is all it takes to pay using iDEAL:

  • Place your order
  • Select iDEAL as payment method
  • Select your bank
  • This opens the familiar online banking application of your own bank
  • The relevant details of your purchase will already be shown
  • You merely authorise the payment in the usual manner
  • Your bank confirms your payment
  • You return to the online store – order accepted and payment successful!
For more information, please visit iDeal’s website:http://www.ideal.nl/consument/?s=wat&lang=eng-GB

PayPal

PayPal is the world's most popular payment method. It is very secure and store's all your payment details. Using this you don't have to pull out your credit card or type bank account details every time. 

Benefits

  • It's safer - PayPal's secure payment platform lets you shop using your debit card, credit card or bank account without sharing your financial details. We can also help get your money back if something goes wrong with your purchase*.
  • It's easier - You only need your email address and password to pay and speed through checkout in a few easy clicks. Perfect for shopping on your mobile.
  • It accepts all major credit cards including Master, Visa, Amex and Discover.
  • You don't even need a PayPal account

How does it work

  • You can use your existing account or
  • Make payment without registering
Paying with non-Dutch credit card / Bank accounts

You can use any kind of international credit card or banks accounts to us.  For international credit cards you can use paypal payment option. For payment using international bank account, you can select the Bank Transfer payment option.

You don't pay any costs for sending money to us using PayPal. For more informaiton, please visit: https://www.paypal-marketing.co.uk/sendmoney/index.htm

If you are within EU, you can use IBAN and BIC nos to make a bank transfer without paying any extra costs.

Bank Transfer

You will make the payment using your own Bank's internet banking facility. 

Benefits

  • Easy, simple and Secured.
  • You will use your own familier interface of your own bank

How does it work

When you select tthe Bank Transfer payment option, you 'll be shown the following information:

  • Please transfer the payment to: Masala Express, Rabo Bank, Amstelveen
Masala Express, Rabo Bank
Account number:  0170 8710 45

For cusotmers outside Netherland:

IBAN: NL83 RABO 0170 8710 45
BIC:  RABONL2U

  • Please mention the order number, in the reference text / notes section of your online transfer formula. The order no is available in the order confirmation email.
  • After we receive the payment in our account, we will dispatch your order.