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Frequently Asked Questions

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FAQ - Frequently Asked Questions

Here you can Find all the answers for frequently asked questions ..

If you still cannot find what you are looking for, then please visit the Help section to contact us.

Account  | Complaints | Data Security | Delivery | How to order online ? | Fresh Vegetables | Offers | Payment | Products | 

Reward | Shipping | Timing | Others

 

Account

▶ If I forgot the Password, then how can i reset it ?

▶ What if I forgot my username and password?

▶ If I register or become a member, Will I get the junk mail?

▶ Why Should I register with Online Indian Shop?

▶ How can I Register and creating an account?

 

Complaints

▶ How do I return an article?

▶ Do I receive any mail for my order confirmation?

▶ What is the formality if I received the product as demaged or missed?

 

Data Security

▶ How secure is my online order?

▶ Is it safe to order products at online Indian Shop using my credit card ?

Delivery

▶ What happens if I am not available during delivery time?

▶ Can you arrange delivery for my order late in the evening?

▶ How much are the delivery charges?

▶ Is there service of Cash on Delivery ?

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▶ How Do I change my shipping address?

▶ How long will delivery take?

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▶ Do I need to be at home to receive the products?

▶ Do you deliver out of Europe?

▶ Is there any particular timing for delivery ?

▶ How do I purchase the products?

You will find most specials availble online.Specials are displayed as Highlighted one and much more...

▶ Can I place the order from your online shop any time in a day?

▶ What are the delivery options available from your Indian online shop?

Fresh Vegetables

▶ What are the fresh indian vegetables available at your shop ?

Here are the list of all available fresh indian vegetables from our online store.

▶ I need to order Fresh Indian Vegetables online. Is it possible ?

How to order online ?

▶ How do I check my current status of my order?

▶ How do I check the status of my order?

Offers

▶ How do I know the current promotional offers?

▶ How Do I change my shipping address?

▶ Is there any discount for regular bulk purchase ?

▶ How do I purchase the products?

Others

▶ How do I best view your site?

▶ How can I give a suggestion or Feedback ?

▶ Can you display my receipe cooking method in your Online Indian Store?

▶ Do you have the Indian Cooking method book at your store?

▶ Can I cancel a purchase once order placed

▶ How do I contact you?

Payment

▶ Do I have to pay Sales Tax?

▶ Is there any hidden charges when I make a purchase?

▶ Which forms of payment do you accept?

▶ Do you accept Indian and International Credit and Debit cards ?

▶ What are the Convenient Payment options available ?

▶ Do I receive an Invoice for my order?

▶ Can I place the order from your online shop any time in a day?

▶ What are the payment options available in your online shop ?

Products

▶ What type of products do you sell online Indian Shop?

▶ How can I search if I don’t know the Brand name?

▶ Where Can I find the lowest prices of my particular product?

▶ What about Quality Guarantee?

▶ what about Quality and Quantity of product at your store?

▶ Do you have Indian Ayurveda products for Aged people at you online Indian Shop ?

▶ What if the ordered item is Out of Stock for shipping?

▶ Are the items delivered as per the display at Online Indian Shop?

▶ What is this shopping cart thing?

▶ If a product is Out of Stock how I can place the order ?

▶ Do you have the Pooja items ?

Reward

▶ Do you have any reward points for regular purchases?

Shipping

▶ Can you hold my order for few days? (Because I am going out of station.)

▶ What shipping options do I have?

▶ How are items packaged?

▶ How do I get a record my order?

▶ Is the tax included in Shipping Charge ?

▶ When can I expect to receive my package after order placement?

▶ What is the cost of shipment?

▶ Why do I need a billing address?

Timing

▶ Am I need to be at Home to receive the product ?

▶ Do you deliver the products at a time to suit me?